
It looks just the same, but it's different -- in fact, it's a completely new phone.
Sometime yesterday afternoon my 7-month-old iPhone's sound card -- or chip, or whatever it is -- died. I was on my way to an appointment when I called ahead. The phone clearly was connecting, but there was no sound. I made several more calls with the same result, before concuding that I was just filling up an answering machine with silent calls. Tried my home number. Same thing. Tried music in my iPod app. Nada. No sound, period.
It was terrifying. I have come to rely on the phone for so many thing. You might say I'm addicted. I certainly went into sudden withdrawal. As chance had it, I became aware of the problem on the far west side, on Mineral Point Road. I headed for the Apple Store, went in and said, "My baby died!" They got me an appointment at the "Genius Bar," and in no time they had checked the phone, found it unfixable, and swapped out a new phone. An easy switch, and under AppleCare, it didn't cost me a cent.
A took me awhile to restore my apps and data from the backup on my computer -- mainly because my backup settings were sort of eccentric -- but I got everything. As of a month ago, that is. (I need to set it to back up more often.)
I usually don't buy extended warranties. Consumer Reports usually says they're a bad deal. The iPhone seemed different, mainly because I wanted to be able to replace it quickly if need be. Glad I did.
NOTE: I was warned by a commenter on Flickr that the AppleCare warranty does not automatically transfer to the new phone. There are hoops to jump through, people to talk to. More time-consuming than transferring apps, especially if -- like me -- you've lost original receipts and serial number of old phone. Make sure you don't lose out on the protection you've paid for.
